Maison Demaille

Select the items you love and add them to your cart.

Once your selection is complete, simply proceed to checkout to finalize your order.

After payment, your pieces will be on their way, delivered within the estimated shipping timeframe.

We accept a wide range of payment methods: credit cards (Visa, Mastercard, American Express…), Apple Pay, Shop Pay, PayPal, and more.

All available options will be shown to you at checkout.

We use the latest internet security technologies to ensure your safety online. 

Only the data strictly necessary for your order is securely stored.

We also fully comply with GDPR regulations to guarantee the protection of your personal data and online privacy.

Yes, we regularly offer gifts and special promotions.

Be sure to visit our website often to discover the latest deals, and subscribe to our newsletter so you never miss an exclusive offer !

Shipping fees vary depending on your location. They are automatically calculated just before checkout.

You can preview them by proceeding to your cart (no payment is required at this stage).

The estimated delivery time is shown in your order tracking, accessible from your account.

Don’t worry, you’ll receive an email at every step to ensure you never miss your package’s arrival.

We primarily deliver throughout Europe. For shipping outside Europe, you can estimate the fees by proceeding to checkout (no payment is required at this stage).

For more details, please also refer to the question “What are the shipping costs?”.

You can modify or cancel your order as long as it hasn’t been processed yet.

Once this window has passed, please contact us for further assistance.

First, please accept our apologies for the inconvenience.

Log into your account and go to the “My Orders” section.

Select the order containing the damaged or incorrect item, then follow the steps to report an issue.

You will need to upload some photos of the product in question.

If you experience any difficulties with the form, feel free to contact us directly via our contact form or by email at: help.maisondemaille@gmail.com

Please be sure to include :

• Your order number
• The reason for your message
• Your full name

We well do our utmost to respond to you as quickly as possible.

Yes, we do !

If you’re looking to delight your loved ones with something they truly want, our gift card is the perfect choice.

It’s valid on all our products, so let them choose what inspires them most !

You can reach us via our contact form or by email at: help.maisondemaille@gmail.com

Please be sure to include :

• Your order number
• The reason for your message
• Your full name

Yes, we’re happy to guide you through selecting the perfect pieces from our collection.

Our interior designers will gladly curate a selection tailored to your taste and desires.

Send us your request through our contact form or by email at: help.maisondemaille@gmail.com

Make sure to include :

• Your full name
• The reason for your message

Precise as many details as possible about your space and preferences, the more we know, the better we can assist you.

Expertly shaped by hand in France, our pieces embody the art of French craftsmanship.

All our pieces are made in France.

Each item is designed and handcrafted in France to ensure exceptional quality and support a more respectful, eco-conscious economy.

We use high-quality materials to ensure the finest products. We're constantly striving to improve, which is why we prioritize natural and eco-friendly materials whenever possible.

Want to learn more about our design process and commitments? Subscribe to our newsletter for an inside look.

Free from harmful solvents, it emits no odor and can be shaped into beautiful natural or colored finishes.

Light yet durable, it stands the test of time without losing its charm, while offering a refined and warm appearance. This perfect balance of durability, elegance, and eco-responsibility makes it the ideal choice for our creations.

If an item is out of stock, it's because you love our creations as much as we do, and we’re truly grateful for that.

Each piece is handcrafted with care, which sometimes means demand exceeds what our ateliers can keep up with. Rest assured, we’re working hard to restock as quickly as possible.

Feel free to check back regularly to see when your favorite designs are available again !

Absolutely. Whether you're curating a special event or decorating a larger space, we’d be delighted to support your project.

Please contact us via our contact form or by email at: help.maisondemaille@gmail.com, and share the details of your request. Our team will be happy to discuss a personalized solution with you.